FREQUENTLY ASKED QUESTIONS
Is FC VINTAGE a reliable store?
Yes. We have been selling soccer jerseys online for over 10 years, with thousands of certified sales and satisfied customers worldwide. You can read their real opinions in our review section. If you are already a customer, we encourage you to leave your review: it helps us improve and continue growing.
Do you ship internationally? How long does it take?
Yes, we ship worldwide. The estimated delivery time is 10 to 15 business days, depending on the country. You will receive an email with the tracking number 2 to 3 days after your purchase, along with a link to track the order in real time. You can also track your order from our website in the "Locator/Tracker" section.
How much does shipping cost? Will I have to pay customs duties in my country?
Shipping is completely free for all countries. In most cases, it is not necessary to pay customs duties. Your package will arrive directly at your home with no additional costs.
Can I return or exchange a jersey?
Yes, you have 14 days from receipt to request an exchange or return. We accept returns if the jersey arrives damaged or defective. We only ask that it be unused and with its original tags.
Can I customize the jersey with a name, number, and patches?
Yes, all our jerseys can be customized. We respect the original numbers and styles of each season, and include official patches according to the competition (Champions League, national leagues, etc.). The quality is high and withstands multiple washes. If you want a special patch, you can leave it in the order comments.
What payment methods do you accept?
We accept credit/debit card payments through Shopify Payments, a secure, reliable, and globally recognized platform. All payments are protected by SSL encryption, guaranteeing privacy and security in every transaction.
Do the jerseys come with embroidered crests and original advertising?
Yes. Our retro jerseys include embroidered crests, classic sponsors, and finishes faithful to the original models of each era.
Do you have any other questions?
You can write to us at futbolclubvintage@gmail.com or directly on the online chat. We will respond as soon as possible.